Poised Jewelry Co. Shipping Policy
1. Order Processing Time:
Orders placed through Poised Jewelry Co.'s website are processed within 1-3 business days, excluding weekends and holidays. During peak seasons or promotional events, order processing may take longer.
2. Shipping Methods:
We provide various shipping options at checkout. Delivery timeframes depend on the selected shipping method.
3. Estimated Delivery Time:
Our standard shipping aims to deliver orders within approximately two weeks (14 days) from the purchase date. Please note that this is an estimate, and actual delivery times may vary based on your location and other external factors.
4. Shipping Costs:
Domestic shipping costs are a flat rate of $10, while international shipping is set at a flat rate of $25
5. Tracking Your Order:
Once your order ships, you’ll receive a shipping confirmation email with a tracking number to monitor your shipment.
6. Shipping Restrictions:
We ship both domestically and internationally. For international orders, please allow up to 4 weeks for delivery.
7. Delays and Issues:
While we strive to meet the estimated delivery timeframe, unforeseen circumstances (e.g., weather, customs inspections) may occasionally cause delays. We will keep you updated should any delays occur.
8. Order Changes and Address Updates:
If you need to modify your order or update the shipping address, please contact our customer support team promptly. We will do our best to accommodate requests, but changes may not be possible once the order has shipped.
9. Lost or Damaged Items:
If your order is lost or arrives damaged, contact customer support immediately. We will work with you to resolve the issue, which may involve a replacement or refund, as appropriate.
10. Contact Information:
For questions or concerns about our shipping policy or order status, please reach out to our customer support at info@poisedjewelry.co.
By placing an order with Poised Jewelry Co., you agree to this shipping policy and accept any associated terms and conditions.